E77e Privacy Policy – Our Commitment to Protecting Your Information

E77e ("we", "us", or "the platform") is a trusted online betting and gaming platform. We place the highest importance on our users' privacy. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.

We believe transparency and honesty are the foundation of a lasting, trustworthy relationship. That's why this Privacy Policy is written in plain language — so you always know exactly how your information is being handled.

This policy applies to the e77e website, mobile app, and all associated services. By creating an account or using our services, you agree to this Privacy Policy.

E77e collects different types of information for different purposes. Below is a detailed breakdown of what we collect, how, and why.

Directly Provided Information

Information you provide when creating an account or getting in touch with us:

• Identity Information: Full name, date of birth, nationality
• Contact Information: Mobile number, email address, current address
• Identity Verification Documents: Copy of National ID, Passport, or Driving License
• Financial information: Payment method details (Mobile Pay/Nagad number, bank account information)
• Security information: Password (stored in encrypted form), security question answers

Automatically Collected Information

Information collected automatically while you use the platform:

• Device information: IP address, device type, operating system, browser information
• Usage information: Pages visited, time spent, and games played
• Transaction Information: Deposit & withdrawal history, betting history
• Location Data: Approximate geographic location (based on IP address)
• Cookies & Tracking: Session cookies, preference cookies

E77e uses your information only for specific, legitimate purposes. We never collect or use data unnecessarily. All purposes for which we use your information are listed below:

• Account Management: Your information is used to create, verify, and secure your account.
• Payment processing: Financial information is required to process deposits and withdrawals.
• Security Assurance: Your information is used to prevent fraud, money laundering, and unauthorized account access.
• Service improvement: Your usage patterns are analyzed to continuously improve the platform.
• Customized Experience: Game recommendations and offers are tailored to your preferences.
• Contact: We reach out for important updates, promotions, and support.
• Legal Obligations: Your data is used to meet the requirements of regulatory authorities.
• Responsible Gaming: Data is analyzed to detect problematic gaming behavior and provide timely support.

E77e does not sell your personal information to third parties. In limited circumstances, we may share your information — always to protect your interests or to meet legal obligations.

When Information May Be Shared

• Payment service providers: To process transactions with Mobile Pay, Nagad, Rocket, or your bank.
• Identity Verification Provider: With accredited verification agencies to complete the KYC process.
• Law enforcement agencies: To government authorities when required by court order or legal obligation.
• Technology Partner: With our server hosting and security service providers (who are bound by NDA).
• Business transfers: In the event of a company merger or acquisition (advance notice will be provided).

E77e uses industry-leading technology and practices to keep your data safe. Our security team monitors systems around the clock to prevent any data breaches.

Technical Security

• 256-bit TLS/SSL encryption — applied to all data transmissions
• AES-256 encryption — for sensitive data stored in the database
• Two-factor authentication (2FA) for account access
• Firewall and Intrusion Detection System (IDS)
• Regular security audits and penetration testing
• Automated Suspicious Activity Detection

Institutional Protection

• Strict access controls — data is accessible only to authorized personnel
• Regular security training for all staff
• Maintaining and reviewing data processing logs
• Policy to notify users within 72 hours in the event of a data breach

Cookies are small data files stored in your browser. e77e uses cookies to enhance your experience and ensure the platform functions properly.

Types of Cookies We Use

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

As an e77e user, you have full control over your personal data. We respect these rights and are happy to assist with any request.

To exercise these rights, email us at support@e77e.bet. We aim to respond within 30 business days.

E77e does not retain your data longer than necessary. Retention periods are determined based on the type of information.

Once the retention period expires, your data is securely deleted or anonymised. In cases where legal obligations require us to keep certain data longer, we will notify you in advance.

E77e is an 18+ platform. We never knowingly collect information from minors or allow them to create accounts.

• Age verification is mandatory at the time of registration.
• Age verification documents are checked as part of the KYC process.
• If a user is found to be a minor, their account will be immediately closed and their data deleted.
• If you are aware of a minor's account, please notify us at support@e77e.bet.

E77e may update this Privacy Policy when necessary. In the event of any changes, we will take the following steps:

• You will be notified by email at least 30 days before any significant changes take effect.
• The "Last Updated" date at the top of this page will be revised accordingly.
• A notice of changes will be displayed when you log in to the platform.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request that your account be closed.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our dedicated privacy team is ready to help resolve your issue.

• Email: support@e77e.bet
• Live Chat: Log in to the platform and chat with us directly
• Response Time: Usually within 24–48 hours